On arrival, there is a spa bag available in your room, containing a bath robe and a towel that you can borrow. The bag also includes slippers which you can take home with you if you want.
CANCELLATION POLICY: I you wish to cancel your reservation or any services ordered, the hotel reserves the right to apply its cancellation policy.
Withdrawal from the agreement and the cancellation policy
The client has a right to cancel their stay at any time, i.e. to withdraw from the agreement. The contractual relationship is terminated and the reservation is cancelled as on the date when they notify Resort Valachy of the agreement termination (cancellation of the stay) in written or oral form. In such a case, the hotel is entitled to charge a cancellation fee (contractual penalty). The cancellation fee is due immediately. Once the cancellation fee is deducted from the total price of the accommodation paid, the client will receive the remaining amount. If the cancellation fee is higher than the deposit paid, the client is obliged to settle the amount of the cancellation fee.
If the guest cancels a part of their stay or does not use any of the services that have been paid for, they are not entitled to any reimbursement. If any of the services that have been ordered are cancelled, the hotel reserves the right to apply the cancellation policy, debiting the guest’s hotel account under the following terms: 100% of the price of any services not used (e.g. massage therapist services, relaxation procedures) if they are cancelled less than 24 hours in advance.
No dogs or other animals are allowed on the premises of the restaurant and wellness centre, and the interior of the hotel is strictly a no-smoking area.
No dogs or other animals are allowed on the premises of the Sport Bar, hotel restaurant and the wellness centre, and the interior of the hotel is strictly a no-smoking area.
+420 571 495 500 // email@example.com // map: HERE.
Breakfast and dinner
Restauraci najdete v hlavní budově hotelu, kde se nachází také Sport bar. V letních měsících můžete využít částečně krytou terasu s nádherným výhledem do údolí.
The restaurant is situated in the main hotel building, which also houses the Sport Bar. In summer months, you can use the partly roofed terrace with an amazing view of the valley.
Gourmet restaurant Vyhlídka
Unique gourmet experience in Vyhlídka with a five-course menu in combination with wine.
OUR TIP: When visiting the Spa Hotel Lanterna, which is about 3.5 km from Horal, we recommend using the hotel shuttle service.
Staying guests have a free entry to the Wellness Horal centre with thermal pools, fitness centre and sauna world with its sauna rituals. Entry to the sauna world is from the age of 14; the time slot from 9:30 a.m. to 11:00 a.m. is reserved for children.
A list of all the services and activities can be found HERE, for a calendar of events in Velké Karlovice go HERE.